Client manager ( Auditor ISO27001)

Client Manager (Auditor ISO27001)

Great that you're thinking about a career with BSI!

Purpose of the role:

• As the face of BSI, the role of the Auditor (Client Manager) is to work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards. At the end of each assessment, the Client Manager compiles a business report and presents this to the client.

Location: Italy (Milan or North Italy)

Key Responsibilities & Accountabilities:

• Prepare assessment reports and present the results to clients to ensure that they understand the assessment decision and are clearly advised towards specific items of corrective action where appropriate.
• Recommend the issue, re-issue, or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures, and timescales.
• Ensure that continuity is maintained and that effective working relationships are maintained with clients and within the team.
• Provide accurate and timely information to support departments, working closely with these departments to ensure that customer records are up to date, complete, and that all other internal information requirements are met.
• Establish and develop an effective partnership that secures the business relationship and encourages opportunities for business development and increased customer satisfaction within your portfolio.

To be successful in the role:

• At least 4 years' professional experience in IT auditing.
• Knowledge and experience of the IT sector.
• Technical understanding of information security systems management.
• ISO 27001 assessor (Lead Auditor course).
• Fluency in Italian (C2) and English (B2/C1).
• Education or professional training at university level (Licence, Master I and Master II).

Our offer:

BSI offers competitive total compensation, independent and varied work in an international environment, flexible working hours, continuous training and development, and a wide range of flexible benefits that you can adapt to your lifestyle.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable conducting the interview virtually, please speak to a member of our recruitment team.

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations, and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfill theirs.
BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.