Chief Engineer

JOB SUMMARY

At the Westin Excelsior Rome we are casting for a Chief Engineer.

Reporting to the General Manager of the Hotel, the Chief Engineer will manage all maintenance and safety and security operations, in order to be compliant with Italian laws and provide a safe environment for guests and workers.

YOUR CHALLENGE

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Ensure full compliance with, and implementation of, Italian Fire & Life Safety Legislation, plus Marriott International corporate and Hotel policies and procedures. Leads the emergency response team for all facility issues and collaborates for the safety and security of guests and associates of the Hotel, especially in relation to Fire & Life Safety, Evacuation and Security issues.

CANDIDATE PROFILE

Education:

Technical high school or degree in Civil/Industrial or Mechanical Engineering or equivalent.

Experience:

In a managerial / supervisory capacity.

TASKS AND RESPONSABILITIES

Managing Property Operations and Engineering Budgets

Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establishes and manages an effective rooms maintenance program. Ensures compliance with all Engineering departmental policies, standards and procedures. Manages department's controllable expenses to achieve or exceed budgeted goals. Select and order or purchase new equipment, supplies, and furnishings. Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Supervises the day to day operations of Engineering.

Maintaining Property Standards

Maintains accurate logs and records as required. Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

Providing Exceptional Customer Service

Handles guest problems and complaints effectively. Empowers employees to provide excellent customer service. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Managing Profitability

Helps establish priorities for total property maintenance needs. Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

Managing and Conducting Human Resources Activities

Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Ensures employees are treated fairly and equitably. Strives to improve service performance. Provides feedback to employees based on observation of service behaviors. Supervises employee's ability to execute departmental and property emergency procedures. Reviews employee satisfaction results to identify and address employee problems or concerns. Solicits employee feedback. Helps ensure regulatory compliance to facility regulations and safety standards. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs). Ensures property policies are administered fairly and consistently.

MANAGEMENT COMPETENCIES

Leadership Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.

Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.

Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.

Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

What we offer

Professional career progression at international level in 7300 Marriott hotels. Discounts on hotel rooms, gift shop items, food and beverage across the company. Learning and development opportunities online, on the job and in class. Charity events, Wellbeing activities through the TakeCare program. Experienced management & motivated and engaging colleagues Canteen service.

Connect your passions with a rewarding opportunity

You’re a hospitality passionate. Join us and grow through opportunities to explore the business, opening yourself to various career options.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.