Career Opportunities: Client Advisor (Categoria Protetta L. 68/99) - Armani Exchange A|X Roma (4245)

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories.

Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Context and purpose of the job:

Within the Armani Exchange A|X store in Rome, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

1. Ensure excellence by offering an outstanding Client Experience
2. Build client loyalty, engaging potential, new or existing clients
3. Monitor your own performance, achieving the assigned KPIs
4. Provide an impeccable image of the store
5. Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

Must have skills:

1. At least two years of experience in the same role, possibly within the Fashion & Luxury industry
2. Fluent knowledge of English
3. Strong interest and passion for the fashion industry
4. Excellent communication and interpersonal skills
5. Team spirit

Nice to have skills:

1. Mastery of clienteling activities
2. Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.