BTS Business System Analyst

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

For our Business Technology Solution department, we are searching for a BTS Analyst Manufacturing and labs IT, who will be responsible for the provision of technical support for all IT/BTS (Business Technology Solutions) systems, activities, development, and administration of plant manufacturing and Quality Control IT systems supporting manufacturing operations. Manages and implements projects that affect the manufacturing infrastructure, plant systems, security, workstations, support, and IT standards.

The candidate will have the following responsibilities:

• Work on AbbVie IT manufacturing systems and application projects.
• Responsible for the implementation and rollout of new IT systems.
• Ensure system documentation and computerized systems compliance with Data Integrity policies and regulatory requirements.
• Collaborate with BTS IAI (Infrastructure Architecture Innovation) to maintain oversight over AbbVie network infrastructure pertaining to the site.
• Ensure the maximum availability of IT equipment and systems to support the business.
• Serve as the site subject matter expert (SME) for plant IT systems (laboratories, manufacturing).
• Continually build knowledge of the business while keeping current with new technologies.
• Collaborate closely with other site functions on cross-functional projects and deliver IT capabilities and support to site projects.
• Liaise with IT Contractors/Consultants and ensure compliance with contractor management site policies.
• Support manufacturing desktop/workstation and server applications.
• Train employees on relevant applications.
• Validate/qualify hardware and software as required by AbbVie policies and SOPs.
• Responsible for data backup and administration/maintenance of the plant manufacturing systems.
• Protect AbbVie from cyber risk on manufacturing equipment and site assets, adhering to cyber security procedures and practices of AbbVie.
• Responsible for patching of the plant manufacturing IT systems.
• Participate in cross-functional teams and initiatives across the site.
• Adhere to and support all EHS standards, procedures, and policies.
• Provide technical leadership on IT to functional areas and collaborate with key stakeholders.

• Bachelor’s degree: Degree level qualification in computer science or equivalent relevant discipline.
• 2 years plus in IT Manufacturing System/Application Support (essential).
• 3 years plus of relevant IT experience (essential).
• ITIL (desirable).
• GAMP (desirable).
• Waters Empower (desirable).
• AVEVA OSI PI Administration or relevant Data Historian Administration (desirable).
• POMSnet Administration or relevant MES system Administration (desirable).
• Microsoft O365 PowerApps/PowerBi.
• Project Management (desirable).

• Requires a high level of attention to detail and mental concentration to ensure accuracy and total compliance with procedures.
• Requires proven problem-solving skills and the ability to adapt to new requirements.
• Must be results-driven, striving to meet all targets and metric standards as set by site/department and division leaders.
• Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented regularly.
• Requires total commitment to quality and always maintaining a high standard of work.
• Always demonstrates the highest levels of integrity and a strong work ethic.
• Strong communication skills, both verbal and written, are required for the execution of this role.
• Strong interpersonal skills are required.
• Supports the principles of Perfect Performance.
• Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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