BiLingual Call Center Representative (Inbound)

Our client, in the Optical industry, is seeking a BiLingual Call Center Representative to join their team. Within the Call Center, you will be part of the Patient Support Services team. The ideal candidate will have the ability to handle high call volume and scheduling and work in the office (NOT REMOTE).

Job Title: Patient Services Representative (High Volume Call Center)

Location: Brandon, FL (ON SITE)

Pay Range: $18/hr

What’s the Job?

• Handle high volume inbound calls (100+ per day)
• Schedule patient services with Doctors
• Verify Insurance
• Assist clients with questions and problems

What’s Needed?

• 2-4 years experience handling high call volume
• Ability to work with Metrics/KPIs and have production monitored
• Medical terminology a plus
• Be able to work ON site in the office 40 hrs/week
• Bi-lingual required

What’s in it for me?

• Weekly pay
• Opportunity for Temp - Perm Hire
• Excellent benefits upon hire
• Full Time hours

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!