Assistant Store Manager

Assistant Store Manager - Settimo Torinese

The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.

Who you are:

Leading with responsibility for all aspects of the management of the store, the Assistant Store Manager is responsible for building and leading a team that is dedicated to driving the business. The Assistant Store Manager is also responsible for meeting all operational budgets and developing and maintaining a proactive business plan in collaboration with the Management Team.

Our ASM will have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy, and optimism.

What You’ll Do:

People

1. Inspire, lead and coach the store team to create a culture of performance delivery and accountability.
2. Support recruitment of top talent, training and developing staff to build a team of true MK Ambassadors.

Sales and Service

1. Meet and exceed sales goals holding self and team accountable for the results, maintain floor presence and lead by example.
2. Analyze reports, and develop action plans to ensure expectations are met or exceeded.
3. Proactively manage client database and utilize information to increase sales.
4. Ensure to add additional revenue through local customer events in collaboration with management team.
5. Ensure MK Ambassadors maintain client communication through utilizing all available clienteling apps.

Operations

1. Ensure integrity of Inventory Control through bi-annual inventories.
2. Ensure all the Company Communication Platforms are used effectively, and relevant actions taken.

You’ll Need to Have:

1. Relevant proven retail and management experience with a fast-paced retailer.
2. Able to work and to collaborate as a charismatic and inspirational leader.
3. Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience.
4. Able to work under pressure and to thrive in a fast-paced, challenging environment.
5. Excellent organisational, interpersonal and follow-up skills with attention to detail and accuracy.
6. Proficiency in Retail KPIs and Microsoft Office.
7. Fluent English.

What We Offer:

1. Competitive compensation package.
2. Employee discounts across Michael Kors and Jimmy Choo.
3. Clothing allotment.
4. Employee wellbeing programme.

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V