Assistant Executive Housekeeper

At Aman, we create exceptional experiences by maintaining the highest standards of cleanliness, comfort, and service. As Assistant Executive Housekeeper, you will play a key leadership role in overseeing daily housekeeping operations, ensuring impeccable standards, and fostering a positive and motivated team.

This position is based on property at Aman Rosa Alpina, San Cassiano Trentino-Alto Adige, Italy.

1. Uphold Excellence:
   Ensure all guest rooms and public areas maintain Aman’s highest standards of cleanliness, maintenance, and aesthetics.
2. Guest Satisfaction:
   Respond promptly to guest requests, providing seamless and personalized service, particularly for repeat guests.
3. Team Leadership & Training:
   Supervise, train, and mentor the Housekeeping team, fostering a culture of service excellence. Conduct regular training to enhance skills and uphold brand standards.
4. Operations & Inventory Management:
   Oversee housekeeping processes, purchasing, and inventory, ensuring efficiency and cost control. Maintain a structured inspection and preventive maintenance program.
5. Health & Safety Compliance:
   Uphold strict hygiene, safety, and security standards. Conduct periodic chemical and safety training for staff.
6. Leadership Support:
   Act as department head in the absence of the Executive Housekeeper. Supervise housemen, coordinators, and third-party cleaning services to ensure smooth operations.

Essential Qualifications:

1. Languages: Fluent in Italian and English (spoken & written).
2. Technology & Systems: Proficiency in OPERA PMS, Microsoft Office, and housekeeping software.
3. Experience: Minimum 2 years in a managerial role within an international luxury hotel.
4. Skills & Attributes:
   
   1. Strong leadership, team-building, and communication skills.
   2. Highly organized, with a keen eye for detail.

Desirable Attributes:

1. Experience: 1 year in an entry-level housekeeping management role.
2. Additional Languages: Knowledge of other foreign languages is an advantage.

If you are passionate about luxury hospitality, leadership, and creating flawless guest experiences, we invite you to join our team and be part of the Aman journey.