APS.09.25 - Cash and Clearing Officer (Back – Office)

Job Description

JOB TITLE: Cash and Clearing Officer (Back-Office)

LEVEL/BAND: TC12/14

DEPARTMENT: Operations

DIRECT REPORT (JOB TITLE): Senior Cash and Clearing Officer

This position is on a rotating five day week shift basis between Monday and Saturday from 7:30am to 17:00hrs.

Overall Purpose of the Position:

To be responsible for the day-to-day duties related to the Clearing Services and to perform a variety of back office banking related administrative duties in an efficient and timely manner according to the established policies and procedures.

Operational Responsibilities:

• Perform daily duties under the responsibility of the Unit, including:
• Timely processing of Customers’ deposits received from CIT customers, ATMs & Bulk Deposit Machines.
• Processing of incoming & outgoing clearing files including checking of cheques negotiated by other local banks.
• Processing requests for returned cheques and relative posting of system entries before established cut-off times.
• Managing the Cheque Imaging System and processing any requests for cheque images.
• Catering for the bulk processing of Standing Orders & Interest Generation Bills payables.
• Contributing to the timely printing of Customers’ statements and products contract notes.
• Carrying out reconciliations effectively according to established standards and timeframes.
• Responding to internal customers’ queries in a timely and efficient manner.
• Contributing to the upkeep of the Unit’s Procedure Manual, being knowledgeable and conversant with Bank’s Policies and Procedures.
• Liaising with other supporting units and branches to assist with operational issues as required.
• Performing other administrative functions essential to the proper operation of the Unit/Department.
• Sitting on committees and attending meetings when required, taking minutes accordingly.

General Responsibilities:

• Submitting reports and participating in projects and activities as directed.
• Ensuring compliance with Bank’s policies, guidelines and underlying procedures at all times.
• Performing standard office tasks including processing mail, answering phone calls, ordering supplies, filing and archiving.
• Performing any other duties that may be reasonably assigned from time to time.
• Being knowledgeable and conversant with the Bank’s Handbook (Procedure Manual), website and internet banking system.

Qualifications, Skills & Competencies:

Mandatory:

• Good verbal and written communication skills.
• Excellent analytical, troubleshooting & interpersonal skills.
• Reliable, organised, meticulous and prepared to work under pressure.
• A team player while still being able to work independently when needed.
• Committed to self-development.
• Computer literate and conversant in MS Office applications.

Desirable:

• Previous experience of working in the financial services sector.
• Preferably possess, or in the process of obtaining a relevant banking qualification.

Position Level:

1. Head of Department
2. Managerial & Specialist Positions
3. Middle Management & Specialist Positions
4. Technical & Clerical Positions