Applications Engineer - Seals and Systems

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Flowserve Corporation

Applications Engineer - Seals and Systems

Cormano, Italy

• ID: R-10896
• Job Category: Sales
• Job Type: Full time

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services.

Job Summary:

Flowserve is looking for a technically and commercially experienced salesperson in the office (Applications Engineer). As an Application Engineer, you are part of the Commercial Operations team located in Cormano (Milano – Italy), assigned to supporting workload from several Customers within the Europe/Middle East/Africa territory.

You will be the single point of contact focused on customer satisfaction with regard to on-time delivery of quotations and reduction of cycle times for order entry for assigned Customers in order to help increase the seal/system bookings.

Responsibilities & Requirements:

1. Provide quotations for Seals and Systems at market level pricing in response to RFQs in the requested customer time frame;
2. Interpret specifications and data sheets. Understand commercial terms such as special warranty, delivery and payment terms requested by our customer;
3. Create/maintain product standardizations including price lists based on pump equipment;
4. Support Sales Engineers to achieve booking target by providing opportunities for monthly forecasting process;
5. When necessary, visit customer facilities together with the responsible Sales Engineer, meeting Customer’s personnel and Purchasing teams to build professional relationships;
6. Interact with cross-functional partners in the Manufacturing Hub to facilitate the quotation and order processes;
7. Complete contract review of purchase order to facilitate the booking process;
8. Clarify with Customer any unclear or inaccurate information on the PO in a prompt manner;
9. Achieve quality order entry ensuring seals and auxiliary product orders are entered cleanly within a clearly specified time frame from receipt/clarification;
10. Effectively utilize the various tools as a basis for creating qualitative quotations;

Preferred Experience / Skills:

1. Bachelor’s degree in Engineering and/or 0-2 years relevant experience;
2. Experience in a similar technical/commercial role is preferred;
3. Knowledge of rotating equipment (particularly seals/pumps) is strongly recommended;
4. Excellent English verbal and written communication skills are required;
5. You are natural at building positive relationships;
6. Have strong analytical, research and problem-solving skills;
7. Have keen attention to detail;
8. Are flexible and able to cope with process changes;

What we offer:

• Friendly multicultural environment and team events;
• Life, accident and health insurance;
• Career development and training opportunities;

Job Family Group: Sales

Job Family: SA Applications Engineering

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers.