Travel Customer Service Executive

Hi Job Professionals!!

Greetings from Shining Stars!!

HIRING FOR THE TRAVEL PROCESS FOR MULTINATIONAL BPO FOR NCR LOCATION

Positions -

LOCATION - NOIDA

1. Customer Care Executive (Required GDS Knowledge)

REQUIREMENT - ANY UNDERGRADUATE WITH 1 YEAR OF EXPERIENCE IN GDS CAN APPLY FOR THIS PROFILE.

EXCELLENT COMMUNICATION REQUIRED.

Salary - UPTO 4.5LPA (DEPENDING UPON LAST DRAWN)

LOCATION- GURUGRAM

2. Customer Care Executive

REQUIREMENT - ANY GRADUATE FRESHER CAN APPLY FOR THIS PROFILE.

EXCELLENT COMMUNICATION REQUIRED.

Salary - UPTO 5LPA (DEPENDING UPON LAST DRAWN)

Facilities -

Both Side Cabs

5 days working

Rotational Shift with Rotational Off

Role & responsibilities

• Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
• Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.
• Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible.
• Identify opportunities to upsell or cross-sell products/services to customers based on their needs and preferences.
• Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.

How to Apply:

For any further queries or to get your interview aligned please give a call on Kaynat - 8957778258 or you can drop your resume.

Please allow us time to revert and request you to drop either a text or drop your resume over the same number.

Thanks & Regards

Kaynat Khan

HR Executive

ShiningstarsITPL