Trainer - Retail Sales Executive

Responsibilities:

1. Conduct training sessions effectively as per the ACLP for each job role.
2. Ensure parent and local community engagement and employer linkages for the program delivery.
3. Liaison with superiors and engage with public agencies, local authorities, including coordinates relating to memberships for the center.
4. Coordinate activities of the center with other stakeholders to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
5. Support in preparing periodic reports and records on center progress, status, or other special reports for project reporting.
6. Support superiors in developing improved methods; devise evaluation methodology and implement; analyze results and recommend and/or take appropriate action.
7. Confer with and advise staff, students, and others to provide technical advice, problem-solving assistance, answers to questions, and center goals and policy interpretations.
8. Serve as center representative during projects by responding to and resolving emergency situations and ensuring all aspects of projects/events are implemented and controlled according to plans. Coordinate project logistics.
9. Perform assigned program activities as per project deliverables.
10. Manage adherence to proper attendance management of trainees.

Required Qualification Skills:

1. Bachelor's or higher degree in a relevant field or Diploma in Retail management.
2. 2 years of on-the-job experience in store operations. Work experience as a customer service executive or customer care executive or similar and 2 years of experience in a relevant field.
3. Experience in the relevant domain is a must.
4. Experience with technologies and best practices for instructional manuals and teaching platforms.

Core Competencies:

1. Confident public speaker and a devoted educator who is up-to-date on the latest tools and resources to provide training.
2. Fluency in English (both oral and written).
3. Strong computer skills (Microsoft Word, Excel, and PowerPoint).
4. Must be familiar with the local language.