Product Manager

Product Manager

• Mandatory skills: Product Management, product lifecycle, L2/L3 networking protocol, licensing for technical products, Licensing Manager
• Good to have: CISCO ISE
• Experience: 5 to 8 years
• Location: Pan India (Any LTIM location)
• Shift: General Shift
• Notice period preference: 0 to 30 days

Detailed Job Description:

• Good knowledge of Product Management
• Good understanding of product lifecycle
• Basic knowledge of L2/L3 protocols
• Basic knowledge of Licensing on network devices
• Added advantage if knowledge on Cisco ISE product

Roles and Responsibilities:

• Responsible for issuing demo licenses to true customers, partners, and internal team for lab testing purposes by following standard thresholds.
• As a Licensing Manager, accountable to validate requests and share approvals for customers to proceed with the renewal process.
• Accountable to incorporate product policy and procedure changes in customer-facing and internal documents at set intervals.
• Conduct informal meetings with respective stakeholders to perform quality audits on internal license reporting tools to clear backlogs.
• Handle critical approvals on permanent licenses for public and private sector customers, ensuring compliance with relevant processes.
• Responsible for creation, maintenance, and deletion of product IDs that enable customers to purchase required licenses.
• Procure quarterly budget approvals from the finance team for publication of product documents and submit RFPs to suppliers for specific product services.
• Identify leads and drive marketing initiatives with internal key stakeholders and core team members, ensuring all activities are delivered within set timelines for new technology product launches.
• Design and manage customer feedback surveys to help the product management team capitalize on customer responses for product improvement and enhancement.