Assist the HR Head in all disciplinary and investigation procedures and ensure hotel policy and legal compliance.
Assist in the resourcing/recruitment to ensure talent pipeline both internally and externally.
Manage colleague services like accommodation and colleagues’ restaurant to ensure that cleanliness and services are maintained at an appropriate level of standard.
Provide support in the operation of Colleagues Accommodation including, but not limited to: maintenance and upkeep of facilities, events and activities held in the compound, food safety, standard security measures, regular checking of rooms in collaboration with the Accommodation Manager.
Oversee efficient flow of services in the Colleagues Restaurant in coordination with the Colleagues Restaurant Supervisor.
Conceptualize, lead and execute colleagues engagement events in support of IHG initiatives.
Manage colleague transport services and ensure that we provide safe, timely and convenient support for their wellbeing and engagement.
Ensure colleague medical services are consistent and offer a good level of medical support to colleagues and maintain a healthy workforce.
Manage all government relations requirements liaising with Government Relations Manager / Visa’s Embassies and institutions in coordination with the Resourcing Officer.
Supervise organization of year-round events to maintain high morale within colleagues like monthly Team Meetings celebration, communication forums, Town Halls, Festival celebrations, staff party, New Year party, Service Week, Employee Survey, etc.
Ensure that all activities are completed with the best possible result and within departmental financial guidelines, budgets, and manning levels.
Monitor the Performance Management Cycle, liaise with the Training Manager to ensure that all IHG guidelines are followed in this regard and run efficiently.