HOUSE KEEPING DESK ATTENDANT

House Keeping Desk Attendant

Job posted on

Location

Functional

Operations

Department

Designation

Desk Attendant - Housekeeping

Entity

Business Unit

N/A

Number of Position(s)

1

Openings Valid Till

Company Description

Leading Hotel Management Company in India with some of the best known and highly regarded hotel brands. Decades of experience in the hospitality industry. A strong commercial focus on bottom line delivery & personalized attention to clients. Fastest Growing Brand: The Fern Hotels & Resorts promises a premium standard of amenities & service with a true passion for the environment.

Job Description

A housekeeping desk attendant, also known as a housekeeping control desk attendant, receives guest requests, assigns tasks to housekeeping staff, and maintains records. They also ensure that the housekeeping cart is stocked and ready to use.

Responsibilities:

• Respond to requests: Respond to guest requests, such as for extra towels, blankets, or baby-sitting services.
• Assign tasks: Assign housekeeping staff to rooms and tasks, such as making beds or cleaning bathrooms.
• Maintain records: Maintain records of guest requests, room status, and maintenance issues.
• Stock supplies: Ensure the housekeeping cart is stocked with supplies, such as toiletries, linens, and beverages.
• Report issues: Report technical or safety issues to maintenance.
• Post bills: Post laundry and mini bar bills to guest accounts.
• Track keys: Maintain a key rack and track keys with a key control register.
• Provide information: Provide information to floor staff about group arrivals, VIP guests, and rooms with Do Not Disturb (DND) signs.