Deputy Manager-Acquisition (Corporate Salary)

Job Title - Deputy Manager-Acquisition (Corporate Salary)

Place of work - Chennai

Business Unit - Retail Banking

Function - Branch Banking

Compensations - Best in class in the industry. In addition, valuable service awards would apply.

Job Purpose
The role entails direct customer interaction and is responsible for business acquisition of corporate Salary accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and the bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support the Sales Manager in catchment mapping, customer feedback, and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships, and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities
Key / Primary Responsibilities of the Role

1. Acquisition of NTB Corporate Salary account customers in the identified segment and reference generation from the specified catchment area.
2. Ensure acquisition of high-quality corporate salary accounts in terms of product mix, segments, and constitution mix.
3. Proactive registration, account activation, and 3-month funding for incentive gating.
4. Engage customers with multiple products at the time of account opening (e.g., Mobile banking / Net banking registration / RD- FD activation).
5. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer.
6. Assist and support the Sales Manager in catchment mapping and scoping exercise.
7. Provide regular feedback to SM / RM on opportunities and customer needs.
8. Ensure adherence to selling norms, account opening formalities, and KYC norms.
9. Ensure strict compliance with internal guidelines and external regulations.
10. Ensure quality sourcing in line with the Bank's policy.
11. Preparation of a wish list of customers through promotion activities.
12. Generating leads for family accounts and other cross-sell products.
13. Proactive resolution of customer queries.

Secondary Responsibilities

1. High degree of market awareness and understanding of customer's needs.
2. Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity.

Key Success Metrics
Revenue, Customer Acquisition targets, Cross Sell

Qualifications
Graduate - Any discipline

Part Time / Full Time - Full Time

Experience
Minimum Number of Years - 0-4 years

Industry – BFSI

Functional Area – Sales

Level / Capacity - Junior Management