Customer Operation in Hubli

Key Responsibilities

• Handle customer inquiries and resolve issues via email and chat support
• Provide product information, resolve order-related issues, and address customer concerns
• Utilize problem-solving skills to resolve complex customer issues
• Collaborate with internal teams to resolve customer complaints
• Achieve productivity and quality targets

About Company: In 2009, FiveS Digital started as a pure-play BPO company. Over the years, we expanded our horizons and entered the digital technology services domain. After 12+ years of providing quality business services, we have set ourselves as pioneers in the IT business solutions and services domain.

We aim to provide an enhanced customer experience with omnichannel contact centers, data-driven intelligence, shared services, and digital transformation through process automation. And not just that, but also identify, design, execute, analyze, and improve business processes, ensuring you have stronger & streamlined back-office operations.