WYNTRONIX INNOVATIONS MALAYSIA SDN. BHD Looking for Technical Officer at Park Street, Kolkata, [...]

Job details

Salary: ₹12,973 – ₹36,250 a month

Job Type: Full-time, Regular / Permanent

Benefits

• Cell phone reimbursement
• Food provided
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Full Job Description

KRA:

• Manage technical aspects of the electronic technology products of customers
• Sign Up AMC’s with customers, generate new leads for AMC
• Manage day to day activities of the East Branch
• Plan AMC’s/Service Visits of Teams on a Monthly Basis
• Conduct System Setups
• Manage Hotel/Resort visits & verify each expense statement raised to the finance department
• Coordinate with suppliers for warranty & replacements
• Prepare AMC/WRR Reports and submit it to the finance department
• Manage Customer Escalations

TECHNICAL SKILLS:

• Past Experience in OEM/Hospitality Industry is preferred
• Experience of minimum two years in dealing with AMC’s & Service Contracts
• Should have experience in handling customer’s technical escalations
• Should be well versed with MS Office, MS Windows & ERP

RELEVANT Requirements:

• Willing to travel extensively
• Excellent Communication skills both verbal & written in Hindi & English, Bengali and other regional Eastern Languages will be a bonus
• Self-Motivated & Self Driven Person who has ability to manage both teams in person and remotely
• Exceptional Leadership Skills
• Target Oriented
• Strong Organizational Skills
• Strong Time Management Skills
• Current Location should be in Kolkata
• Knowledge of Eastern Indian States would be a bonus.

Educational Background:

• BE/B.Tech/Diploma in Electronics/IT/Electrical Computer Networking

Industry Knowledge:

• Computer Hardware/Networking Support/IT support

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• OEM/ AMC or Hospitality: 2 years (Preferred)

Language:

• English (Required)

Willingness to travel:

• 75% (Required)

Candidate who is a local resident of either West Bengal/Odisha or other North East State and is willing to re-locate to Kolkata and travel extensively will be preferred, the person will be entirely heading North-East India should know more than 3 languages will be a bonus.

Hiring Insights

Hiring 1 candidate for this role

Job activity

Posted 5 days ago