Warehouse Lead - Tegal

Department: Operations

Level: Experienced (Team Lead)

Location: Indonesia - Jakarta

The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.

Job Description:

• Set up overall warehouse division process and ensure to achieve KPI target for each division (Inbound/Inventory/Outbound)
• Set up manpower allocation plan based on forecast (monthly, weekly, and daily)
• Coordinate with external parties (Sourcing, Logistics, 3PL, BD, Opex, HR, GA, HSE, Security, etc.)
• Lead improvement initiatives
• Monitor and review SOP and work instruction for each process
• Lead problem-solving activities in each division
• Control CPO to achieve target

Requirements:

• Minimum Bachelor's Degree in any field
• Minimum 3 years of working experience in the related field is required for this position
• Required languages: Bahasa Indonesia, English
• Required skill: Excel
• Preferably Supervisor/Coordinator specialized in Logistics/Supply Chain or equivalent