Travel Consultant – Luxury Travel Agency (Pererenan - Hybrid)

A boutique luxury travel company that specializes in experiential and cultural trips throughout Indonesia for the discerning high-end traveler is looking for a Travel Consultant to join their team.

The ideal candidate should be a passionate and knowledgeable professional with a strong background in the travel industry. They excel in understanding clients' preferences and needs, providing personalized recommendations for destinations, accommodations, and experiences. With excellent communication and customer service skills, they build strong relationships with clients while handling inquiries, bookings, and travel arrangements efficiently. The candidate is detail-oriented and highly organized, ensuring a smooth and seamless travel experience for clients.

Requirements:

• Open for local candidates.
• Bachelor’s Degree in a relevant field (e.g., Tourism, Hospitality, Business); a Master’s Degree is considered a plus and highly valued.
• Full business proficiency in English is required; fluency in additional languages is a plus and can enhance client and partner interactions.
• Minimum 1-2 years of relevant work experience is preferred, particularly within the travel industry. However, recent graduates with strong motivation and a passion for travel are encouraged to apply.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides) is essential for managing itineraries, reports, and client communications.
• Strong communication and interpersonal skills to effectively engage with clients, understand their needs, and deliver personalized travel solutions.
• Ability to handle challenges in trip planning and execution, offering solutions in a fast-paced environment.
• Excellent organizational skills to manage multiple tasks, including itinerary creation, bookings, and coordination with partners.
• Strong attention to detail to ensure all aspects of trip planning are accurate and meet high service standards.

Responsibilities:

• Create unique, bespoke travel itineraries tailored to each client’s preferences, ensuring a personalized and memorable experience.
• Provide prompt and timely communication with clients, offering guidance and updates throughout the planning process to ensure a smooth and enjoyable experience.
• Manage the design and execution of travel routes and trips, ensuring that all details are aligned with clients’ desires and operationally feasible.
• Establish and maintain strong relationships with partners, including hotels, tour operators, and activity providers, to secure the best offerings for clients.
• Interact with clients to understand their travel needs, preferences, and expectations, striving to meet and exceed their desires through personalized service.
• Apply a systematic and business-oriented approach to travel planning, ensuring organized, efficient, and high-quality service delivery.
• Demonstrate enthusiasm and commitment to achieving set goals, going above and beyond to ensure travelers are satisfied with their experience.
• Bring a passion for travel, whether through personal experiences or professional background, to inspire and deliver exceptional travel solutions.

Benefits:

• Salary according to experience
• BPJS
• A global team with extensive experience in business and travel
• Continuous support and training from day one
• Competitive compensation package

Job Type: Full-time