Training & Development Specialist

Job Description

• Develop and enhance training modules covering technical skills, leadership, soft skills, compliance, and product knowledge, ensuring alignment with business objectives.
• Conduct training using various methods (workshops, coaching, on-the-job training, and e-learning).
• Engage sales teams and field employees by delivering interactive, practical training sessions tailored to their challenges.
• Assess training effectiveness through evaluations, feedback, and performance tracking.
• Collaborate with Sales, HR, and Operations teams to identify skill gaps and create targeted development programs.

Minimum Qualifications

• Bachelor's degree in Psychology, Human Resources, Education, Business, or a related field.
• 1–2 years of experience in Training & Development or Learning & Development.
• Experience designing and delivering training programs for field employees (e.g., sales teams, frontline workers).
• Able to engage and motivate participants with diverse backgrounds, particularly sales teams who work in dynamic, target-driven environments.
• Excellent verbal and written communication skills, work collaboratively with cross-functional teams.
• Thrive in fast-paced and dynamic environment.
• Willing to travel on a business trip (if needed).
• Willing to WFO (BSD - South Tangerang).