Timberland: Assistant Store Manager - Broadway
Apply locations USCA > USA > New York > New York 267 - TBL time type Full time posted on Posted 3 Days Ago job requisition id R-20241217-0025
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, story-telling merchandising, operations, and community connection are all consistent and in compliance with company standards.
How You Will Make a Difference
Responsibilities
- Coach and develop staff to exceed individual and store productivity goals.
- Promote excellence in customer service by modeling brand specific service standards and ensuring the team is engaging with each customer.
- Supervise floor coverage and activities, including opening and closing the store as scheduled.
- In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.
- Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, and store audits.
- Assist Store Manager in the selection and hiring of qualified candidates.
- Partner with the Store Manager on the implementation of visual merchandising directives.
- Partner with the Store Manager to ensure compliance with loss prevention and safety policies.
- Model behavior that respects the background, experience, and cultural differences of others.
- Promote an environment that encourages participation, creativity, and learning.
What You Bring
Required:
- 3+ years of store leadership experience in a fast-paced retail environment.
- Ability to build, lead, and manage a high performing team.
- Ability to work a flexible schedule to meet the needs of the business.
- Effective communication skills, including both written and verbal.
- Proven ability to meet and exceed sales results.
- Excellent decision-making ability in a fast-paced environment.
- Detail oriented and excellent organization skills.
- Proficient computer skills including word processing and spreadsheets.
- Proven ability in delivering high level customer service.
Preferred:
- Experience in a specialty retail environment.
- Associate Degree (AA) or equivalent from two-year college or technical school.
Physical:
- Operate office equipment and technology.
- Standing required for entire work shift.
- Bend, lift, open and move product up to 50 pounds as needed.
- Use ladders for visual merchandising and light adjustments.
Free To Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity.