TikTok Local Services - Travel Industry Manager

TikTok Local Services - Travel Industry Manager

Digital & Search Marketing (Marketing & Communications)

Full time

About Us:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

About the Team:

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners. Based in Singapore, we are on the lookout for Industry Managers who can drive growth and enrich our ecosystem.

As an Industry Manager, you are expected to provide deep product insights and ongoing consultative support to TikTok's product and local service teams. The immediate focus will be on top local service partners in travel, food, and leisure.

Responsibilities:

1. Partner Development and Management: Establish and maintain strong relationships with key travel partners. Understand the specific needs and goals of each partner. Collaborate with partners on product integration, optimization, and performance improvement. Negotiate and manage partner contracts and agreements.
2. Product Strategy and Development: Work with internal cross-functional teams to develop and implement new product initiatives. Analyze partner performance data to identify opportunities for growth and optimization. Provide input on product roadmap and feature enhancements.
3. Content Strategy and Operations: Ensure that content meets supply & quality standards and aligns with partner business goals. Collaborate with content teams to develop and optimize content strategies for partners.
4. Performance Analysis and Optimization: Monitor and analyze partner performance metrics. Identify areas for improvement and implement optimization strategies. Provide insights and recommendations to partners and internal teams.
5. Cross-Functional Collaboration: Work closely with teams such as product, engineering, data, and operations to ensure successful partner management. Facilitate communication and collaboration between internal and external stakeholders.

Qualifications:

Minimum Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• 5 years of experience in travel industry partnerships or account management.
• Strong understanding of the travel industry and its trends.
• Excellent communication and interpersonal skills.
• Ability to negotiate and build relationships.
• Strong analytical and problem-solving skills.
• Proficiency in using travel industry software and tools.

Preferred Qualifications:

• Preferred experience working as part of a global or international team.
• Robust product acumen, with the ability to understand and contribute to product strategy.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects