Telesales Executive

Key Responsibilities:

• Product Knowledge: Explain the features, benefits, and pricing of EDC machines clearly to potential customers.
• Customer Engagement: Build rapport with merchants, understand their needs, and provide appropriate solutions.
• Follow-Up: Manage follow-ups with undecided merchants to close deals effectively.
• Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales targets and KPIs.
• Data Management: Accurately record call outcomes, customer details, and feedback in the CRM system.
• Collaboration: Work closely with the telesales manager to share updates, challenges, and success stories.
• Problem Solving: Address customer concerns or objections confidently and professionally.
  
  

• Prior experience in telesales, telemarketing, or customer service is a plus but not mandatory.
• Strong verbal communication and persuasion skills in Bahasa Indonesia.
• Positive attitude, self-motivation, and a results-driven approach.
• Ability to handle rejections professionally and stay focused on achieving targets.
• Basic computer skills to update CRM and manage call records.
• High school diploma or equivalent; further education is a bonus.