Technology Strategy & Advisory Consultant

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

Working closely with our clients, our Strategy & Consulting professionals engage to assess and design strategies that help shape their future in the intersection between business and technology. We, as technology strategists and advisors, capitalize upon Accenture’s vast technological expertise, know-how, and assets to help our clients take the right business decisions in a technology-driven competitive landscape.

All new businesses are digital and therefore, intrinsically linked to technology, exactly the space where we, as a Technology Strategy & Advisory practice, excel. Our TS&A professionals (ITOM) help clients plan and implement a Multi-Speed IT Operating Model, covering IT Processes, Functions, Governance, Performance, and Tools by mapping customer business problems to reusable end-to-end operating model and technology solutions.

A professional at this position level may have the following responsibilities:

• Provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Drive, supervise, and review technology diagnosis and assessment activities.
• Identify opportunities for improvement based on benchmark data and conduct high-level cost-benefit analysis.
• Develop a high-level design which supports robust solutions, taking into account user requirements and technical requirements.
• Review and supervise design components.
• Support sales growth through business development activities working closely with leadership to position offerings with clients.
• Interact with senior management levels at a client and/or within Accenture, which may involve negotiating or influencing on significant matters.
• Manage large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture through structured program or project management methodology.
• Ability to meet travel requirements, when applicable.

General Technical Requirements:

• Knowledge and experience in developing corporate IT Strategy, IT Master Plan, and IT Transformation.
• Ability to provide expert knowledge on the solution and architecture of the overall information technology operating model, application landscape, network, and infrastructure.
• Ability to present the overall IT solution and/or architecture in front of non-technical people and articulate the benefits/needs of each component of the solution.
• Ability to work with other business users to understand their business needs and translate those needs into IT needs.
• Ability to present new trends of technology to business users in a concise and appropriate manner.
• Able to implement the IT Solution Architect that integrates the best/common practice with the client environment.
• Ability to provide guidance to team members to develop the solution and mentor the team to learn.

Specific Technical Requirements:

• Knowledge and experience on the following IT Operating Model/IT Service Management implementations:
• Defining, designing, and implementing an IT Operating Model, covering IT processes, Functions, Governance, Performance, and Tools.
• Implementing IT Service Management Tools.
• Designing and implementing Shared Service Center (SSC) with a focus on IT.

Professional Skill Requirements:

• Presents ideas clearly and concisely in verbal and written communications.
• Present and communicate information or ideas to technical and non-technical audiences in ways that help them relate to the message effectively.
• Work in a team-oriented environment through effective work facilitation and collaboration.
• Flexible team player who thrives in environments requiring the ability to effectively prioritize and juggle multiple concurrent challenges.
• Deliver results with minimum supervision and general guidance.
• Work creatively and analytically to describe and solve large or complex problems.
• Highly analytical thinking with demonstrated ability for identifying, scrutinizing, improving, and streamlining complex work processes.
• Make rational and informed decisions that have lasting impact on the area of responsibility with the potential to impact outside the area of responsibility.
• Focus on end goals and drive progression towards successful outcomes.
• Anticipates and identifies risks, mitigating actions, and ownership.

Job Qualification:

• Solid experience in Information Technology area for up to 5 years of experience (total experience) in developing and implementing IT Strategy/Blueprint and IT Operating Model.
• Experience in Shared Services Related technologies (Ticketing tool, Service Management Tool, Process Automation, etc.).
• (Advantage) Experience working in a Shared Services Center or creating design for Shared Service Center related to IT area that supports multi-tower SSC.
• (Advantage) Hold related IT certification (e.g., ITIL, ITOM, etc.).
• (Advantage) Experience working for known, well-reputable local or international IT/Business Consulting companies.
• (Advantage) Experience working for both local/international big clients with complex IT Landscape.

Qualification & Accreditation:

• (Mandatory) Bachelor’s (or higher) degree in Information Technology/Computer Science.
• (Preferred) PMP / PRINCE2 certified.
• (Preferred) ITIL / TOGAF / COBIT certifications.

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