Student Advisor (Jabodetabek Area)

Retail Assistants (Retail & Consumer Products)

Full time

The I Can Read Student Advisor plays a vital role in implementing course management procedures, monitoring student progress, facilitating communication among teachers, parents, and students, and driving customer retention, referrals, and recommendations.

Role Description:

As a Student Advisor, you will serve as a key coordinator and supporter for students, parents, and teachers, guiding students through their educational journey and fostering their growth every step of the way.

Key Responsibilities:

• Coordinate and manage course schedules and student progress in collaboration with the Centre Manager.
• Collect progress reports from teachers and communicate updates to parents.
• Remind parents and teachers about Parent-Teacher Meetings (PTM) and lead these meetings.
• Provide parents with timely information regarding student progress, achievements, and class developments.
• Facilitate communication among teachers, parents, and students to monitor teaching quality and academic results while maintaining strong relationships with the Centre Manager and all customers to meet renewal targets.
• Achieve retention, referral, and customer satisfaction goals.
• Document all relevant information regarding student progress, summaries, and transition test results.
• Observe lessons to gain insights into student achievements, concerns, and progress, and share this information with parents.
• Work with teachers and the Centre Manager to distribute course certificates.
• Organize activities for students waiting before and after class.
• Address customer complaints and suggestions.
• Perform other duties as assigned by the company as needed.

Qualifications:

• Passion for working with children and a genuine interest in their development.
• Bachelor’s degree or higher; preference for Education or English majors.
• Excellent self-learning abilities.
• Open-minded with strong communication skills and a willingness to engage with others.
• Strong team player with a focus on detail.
• Effective planning and organizational skills, with the flexibility to adapt to changing circumstances.
• Good emotional management skills.
• Proficiency in both oral and written English.
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Availability to work on weekends as needed.

Join us in making a meaningful impact on students' lives!