Software Engineer - Infra Observability

About the Role

GTF cloud infrastructure continuously evolves to support an expanding range of services reaching millions across Indonesia and Southeast Asia.

Our mission is to build and operate a platform that elevates our product engineers' capabilities. We focus on delivering a robust infrastructure that enables consistent, reliable product deployment at massive scale.

In your first 6 months, you'll have a direct impact on:

1. Contributing to critical platform improvements that enhance developer productivity
2. Implementing solutions that strengthen our infrastructure reliability
3. Helping scale our systems to support growing user demands

Join us if you're passionate about operating critical infrastructure that powers services used across GTF.

What You Will Do

• Enable distributed tracing adoption within GTF Engineering
• Integration between existing logging, metrics, and distributed tracing
• Integrate the above feature onto Gopay.sh, seamless & swift usage for the user
• Pricing schema and integration for the above products
• Enhance existing user interfaces, including Barito Market and Gopay.sh
• Adding capability & polishing internal products to be ready to sell

What You Will Need

• Minimum coding experience of 2+ years for products, features, automation & operational tasks
• Contribute to creating RFC, designing systems for new features, implementing the detailed task
• Successfully delivering & onboarding GTF Engineering the product features to replace NewRelic usage by the latest EoY 2025
• Migrating leftover services/things from NewRelic to an internal product
• Contribute to user interface & user experience improvement
• Strong experience in observability (monitoring, logging, tracing) and related tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK/EFK, Loki)
• Ability to debug and optimize observability pipelines, improving log ingestion, metrics storage, and alerting efficiency
• Strong problem-solving skills with a proactive approach to improving system visibility and reliability

About the Team

Just like your morning Kopi is essential to kickstart your day, our 60+ member GTF infrastructure team keeps GTF buzzing! We're behind-the-scenes brew masters making sure everything runs smoothly while helping our product teams deliver faster. And yes, we take our coffee breaks seriously - it's where we bond over tech talks, games, movies, politics and random debates!