Social Media Manager

We’re a Singapore-based service platform looking for a Social Media Manager to join our team in Jakarta! As one of Financial Times Singapore’s fastest-growing companies, we offer competitive benefits, growth opportunities, personalized mentorship, and a great working culture.

The Company:

Luce SG is a tech-powered services provider for residential and commercial needs for customers in Singapore. Our services include part-time maid services, ad hoc home cleaning, office cleaning and commercial facilities services, aircon servicing, home mani/pedis, deep cleaning, and more. Our mission is to give our customers a great day, and we’re doing so by building a platform where they can get the help they need all in one place.

We’re looking for people who want to be part of this mission. If you’re looking to build your career, achieve your goals, and realize your full potential - come and join us.

The Position: We’re looking for a Social Media Manager

We're looking for a Social Media Manager who can drive business impact through winning social media campaigns.

You will own all social media efforts—from setting up channel experimentation workflows, driving creative campaign launches, and measuring channel performance. You will lead campaign pitching to the company's management, to ideate, execute, and launch creative campaigns that drive business goals.

You will work closely with Marketing and Product teams to ensure that the user experience of the brand is seamless across social media touchpoints. You will also handle coordination with in-house designers, creative agencies, freelancers, creators, influencers, and other creative suppliers to complete design projects. Ultimately, you will be maintaining and evolving the company’s brand and creative identity.

Responsibilities:

• Create cadences for maintaining social media channels’ health (channels include Facebook and Instagram)
• Pitch, execute, launch, and measure performance of social media campaigns
• Explore and launch new social channels relevant to the business
• Perform regular workflow and reporting audits to ensure that our social media channels still efficiently drive results
• Collaborate with our creative team to produce winning graphics and video creatives

Requirements and Skills:

• You live and breathe social media – you know the ins and outs of channels such as Facebook, Instagram, TikTok. You know what type of content works and how best to reach our target audiences. Experience with Xiaohongshu is a plus!
• You are highly attuned to creative trends and consumer tastes
• You are highly organized and can manage complex projects with multiple stakeholders
• You have a knack for problem-solving – when something breaks, or is not working as planned, you take the initiative to dig into the problem and research solutions to fix it
• You are agile and can learn on your feet – because you will also explore new channels as they come
• You have excellent communication and creative storytelling skills
• Fluency in English is required for this role
• Plus points if you have prior performance marketing experience for in a media agency or in a tech company

Note:

• Please attach your creative portfolio for an increased chance of success.
• Kindly check your Spam folder regularly in case our hiring test email ends up there.

Thank you!