Site Operation Coordinator

· Act as the representative of the Operations Manager according to the delegated responsibilities.

· Provide input and recommendations to the Operations Manager regarding the company's development direction from an operational perspective.

· Ensure, evaluate, and manage all activities within the Operations Department at the Site Office, working in accordance with SOPs, Code of Ethics, Work Ethos, Appearance Standards, and Service Standards that have been established.

· Establish, decide, and instruct policies related to the smooth operation of the Site Office's operations department in accordance with the authority granted.

· Propose strategies for handling appeals and respond to complaints related to operations at the site office, whether internal or external.

· Ensure compliance and accuracy of safety procedures in activities within the Operations Department.

· Monitor and ensure that all improvements related to customer complaints and deviations from customer satisfaction findings are carried out effectively.

· Plan, create, and present to the Operations Manager regarding the determination of expenditure targets.

Requirements

· Minimum education is a bachelor's degree (S1).

· Safety Health Environment Awareness.

· At least 2 years of experience in the field.

· Proficient in English (preferably able to speak Mandarin).

· Soft Competencies: Initiative, Interpersonal Relationship Building, Developing Others.

· Discipline in time management and possess a firm personality.

· Certification in SNI ISO/IEC 17020:2012, 17025:2017, ISO 9001, ISO 14001 & OHSAS 18001.

· Basic Competencies: Industry Inspection Knowledge, Analytical Thinking, Quality Awareness.

· Placement in Bungku/Bahodopi Branch, Central Sulawesi.

Note: Only CVs in English will be processed.