Shop|Tokopedia - Ecommerce Risk Control Operations Analyst

Shop|Tokopedia - Ecommerce Risk Control Operations Analyst

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Creation is the core of TikTok's purpose, built to help imaginations thrive.

Join us. The Risk Control & Security team is responsible for ensuring our marketplace is safe and trustworthy for both buyers and sellers. As Senior Risk Analyst, you will be part of a team that builds, scales, and monitors business processes that detect and prevent fraudulent activities.

• Support risk control team performing risk assessments, advise teams on risk management, and establish risk strategies.
• Identify opportunities to improve processes, protocols, and policies at scale to reduce risk.
• Identify, investigate, and communicate emerging risks in Ecommerce Tokopedia system.
• Provide in-depth analysis of massive user behavioral data and research of transactions to evaluate fraud risk.
• Create and communicate risk policy to minimize risks across all operations of the company.
• Manage and develop tools for detecting fraudulent/attack attempts.
• Execute SQL database queries to retrieve and analyze data, as well as produce standardized reports.

Minimum Qualifications

• Bachelor's Degree in all majors, but relevant majors are preferred (Economic/Business/Mathematics/Statistics/Information System).
• 3+ years of risk investigations and operational experience, preferably in Ecommerce operations.

Preferred Qualifications

• Experience conducting complex analyses and translating results into recommendations.
• Structured, data-driven, analytical thinking; innovative and able to be an individual and/or team contributor.
• Experience with Ms. Excel, SQL, or Python preferred.
• Proficiency in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and create an environment that reflects the many communities we reach.