Job Description - Services Sales Representatives (008PZJ)
· Develops and executes annual sales plan for key customers in their account portfolio.
· Applies market and account skills necessary for dealing with specific target audiences.
· Increases the stickiness of Schneider services with customers by promoting and selling to all offers.
· Educates customers on all SE products and services with special attention on recurring and digital offers.
· Cross selling of Field Service portfolio – Power, Secure Power & Cooling, Digital Energy, Industry.
· Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...).
· Utilizes BFO (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
· Provides monthly forecasts, using BFO, and summaries in a timely manner.
· Participates in the preparation of analysis and reports on field service performance.
· Provides precise and timely information to Tender team to prepare sales quotations and proposals.
· Monitors margin to be at or above country thresholds. Uses DOA process to escalate opportunities below thresholds.
· Works closely with Inside Service Sales Representatives and the BU account managers to maximize business opportunities.
· Is “feeding” the Field Services Marketing leaders with offers feedback and needs.
· Coordinates and/or attends trade shows and marketing/sales seminars as needed.
Qualifications