Service Sales Engineer

Responsibilities / Tasks

Maintain strong customer relationships through a regular schedule of visits.

Promote strategic service offerings such as first service offers, recommended spare part packages, repair, service level agreements, post-commissioning training, plant health checks, and service upgrade projects.

Manage and analyze spare parts inventory to ensure that the required spare parts are available for customers.

Work collaboratively across teams – including Supply Chain, Engineering, Technical Support, etc. – to provide the customer with a high-quality service.

Achieve and exceed service sales KPI targets, including but not limited to order intake, sales, gross margin, account receivable, and other personal KPIs.

Your Profile / Qualifications

Bachelor's degree in any Engineering discipline.

Must have the ability to learn the current ERP system used for order entry/processing.

Proficient in all Microsoft applications.

Sales-driven - have a passion to achieve sales targets.

People-oriented - have a passion to meet and visit people/customers, with good interpersonal skills.

Good spoken and written English.

Strong communication and presentation skills.