Senior Solution Architect, Indonesia

The Red Hat Sales team is looking for an experienced sales engineer to join us as a Senior Account Solutions Architect. In this role, you will be the front-line catalyst who creates possibilities, solves problems, and establishes working relationships with our customers. You'll discover and analyze our customers' business and technical needs, and coordinate with the sales and technical delivery teams to help customers invest wisely in the best solutions from across Red Hat's Application Platform, Automation, and Cloud solutions to allow their systems to run faster and more efficiently. As a Senior Account Solutions Architect, you will need to have excellent communication and people skills, as you'll be a crucial part of the first in-depth experience our customers have with Red Hat. We'll also need you to have a balance of technical expertise, passion for open source, and a thorough understanding of business processes. Successful applicants must reside in Indonesia where Red Hat is registered to do business.

Primary Job Responsibilities

1. Present the complete Red Hat portfolio to the customers
2. Serve as the primary technologist for the account and a trusted advisor to customer technical teams and their business points of contact
3. Lead technical conversations, explaining the ways in which Red Hat’s portfolio and architected solutions address the customer business and organizational requirements
4. Demonstrate and discuss how the use of the Red Hat portfolio can solve customer problems and use cases for both self-managed and hosted Red Hat’s offerings, with applicability to the customer infrastructures and application architectures
5. Identify and mitigate any architectural conflicts within the account base and help the Sales team identify and win opportunities within the context of the existing customers' footprints and needs
6. Own the technical account plan and part of the overall account plan
7. Scale with the Ecosystem team and business partners due to larger number of accounts than in the enterprise area

Required Skills

1. Bachelor degree in Engineering
2. 10+ years of experience working as a sales engineer, consultant, or solutions architect or in a relevant role; experience in pre-sales
3. Extensive knowledge of the Kubernetes ecosystem including competing technologies, Red Hat Ansible Automation Platform or competing enterprise automation technologies, Red Hat Enterprise Linux (RHEL) or competing operating systems, and cloud service providers
4. Knowledge of DevOps concepts, tools, and best practices and of application development concepts
5. Ability to translate technical knowledge and skills into proposals, presentations, standard demos, and customer workshops
6. Experience working with Salesforce.com (SFDC) and in the life cycle selling process
7. Ability to coordinate associates and inspire and persuade internal and external stakeholders
8. Knowledge of UNIX or Linux systems, preferably in a Red Hat’s platform like Red Hat Enterprise Linux (RHEL), Red Hat Network Satellite, or other related technologies
9. Knowledge of open source cloud Infrastructure-as-a-Service (IaaS) solutions like Red Hat OpenStack Platform and KVM
10. Knowledge of technologies like clustering, directory services, and identity management
11. Excellent technical capabilities in modern methodologies like agile, DevOps, and continuous integration (CI) and continuous delivery (CD), and related capabilities like automation, orchestration, and configuration management
12. Experience with Linux system programming and system administration
13. Ability to orchestrate resources and inspire and persuade internal and external stakeholders
14. Consultative selling excellence

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.