Senior Data Analyst - Risk (Food & Consumer)

As the Senior Risk Analyst for Food & Consumer Risk you will be part of a team that identifies Risk problems and leads end-to-end solutions for all Gojek’s operating countries. You will be protecting Gojek from fraud losses, while at the same time protecting Gojek’s Consumers’ experience and safety at the platform. You will have the opportunity to work in a fast-paced environment in a highly cross-functional organization that includes wider Risk management, Data Science, Engineering, Product Management, Business, Operations & Finance.

• Identify new fraud emerging trends/patterns and recommend solutions both at the strategic and tactical levels, balancing the business vision and the practicality of implementations.
• Assess, validate, and optimize risk rules to ensure best outcomes and to meet stipulated risk target metrics.
• Identify risk assessment from products, systems, processes and recommend possible preventive measures.
• Influence roadmaps of partner teams, including the wider Risk organization, Data Science, Engineering, Product Management, Mobility business, Operations and Finance.
• Identify and predict blockers, conflicts and risks to projects across multiple teams and seek solutions to drive timely execution.

• At least 4 years of experience in analytical, problem-solving roles in a fast-paced environment (prior experience in fraud/risk domain is preferred).
• Strong project management skills on collaborating with multiple stakeholders and product managers to improve processes and products to reduce the overall risk of departments.
• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy and present them clearly and coherently to various stakeholders.
• Ability to work independently, take quick decisions & recommend effective solutions on a day-to-day basis - always backed by strong data points.
• Skills of extracting insights from large data sets with the help of SQL, BigQuery, Python, R, etc., and experience with visualization tools like Tableau, DataStudio, etc.
• Excellent written & verbal communication skills focused on improving collaboration, knowledge, and information exchange across various stakeholders.
• Being exposed to building statistical models using both unsupervised & supervised learning algorithms is a plus.

About the Team

Our objective as Gojek’s Risk Team is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. Our team consists of multinational and multi-background individuals, working together to anticipate and predict potential threats to our platform and our users, design and build tools to fight against and mitigate these threats, and implement and enforce these systems at scale. We partner closely with several cross-functional teams to ensure safe and secure transactions for our users, our Gojek businesses, and our extended ecosystem.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms. It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.