Self-Serve Ads Ops Associate

About the Role:

You will be an integral player in the overall Ads supply strategy team. You'll take full ownership of executing day-to-day operations of our merchant campaigns, ensuring efficiency, productivity, and smooth workflow. This role involves a mix of operational support, process improvements, and data analytics. The ideal candidate is detail-oriented, has strong analytical skills, and can thrive in a fast-paced environment.

• Executing campaign creation of our merchants through our inhouse portal and assist in troubleshooting to our Product Managers and Engineers.
• Proactively improve the operation process in the team and act on how to drive a faster, effective, and efficient execution process.
• Learn to introduce beneficial business changes through well-written document; validate the hypotheses through A/B test or other robust experimentation method.
• Support and coordinate with multiple stakeholders to ensure seamless workflow, update relevant changes and address any operational issues.
• Optimize and automate solutions by leveraging Data Sciences and Product resources.

• Minimum 3 years of working experience.
• End to end the problem-solving mindset that can work well with stakeholders.
• Comfortable analyzing large amounts of raw data and able to communicate the insights to a wider audience.
• Having capability in SQL is a plus.
• A proactive team-player who can work under pressure and tight deadlines.
• Strong project management skills to manage complex projects and to prioritize and effectively collaborate with multiple internal and external stakeholders.
• Open to acquiring new skills and taking on diverse projects.

About the team:

Our Food, Ads & Merchants team consists of zealous folks from various disciplines. Our main responsibility is to cater to customers with the best selection of food at the most affordable prices. Our team plays a crucial role in helping merchants grow their businesses through ads solutions, and in scaling Gojek’s revenue. On a day-to-day basis, we try to understand various merchants’ needs - from large fast food restaurants to small UMKM merchants, and then design personalized and impactful ad solutions for them.

Our main responsibility is to constantly ensure that GoFood maintains its position as a market leader in a sustainable manner. By becoming strategic, data-driven, yet pragmatic in everything that we do, we aim to use technology to better our community. Our team bonds over our shared love for good food and the best spots to eat in town.