Sales Representative PS

Requirements:

Minimum D3 in All Major/ Engineering/ Sales Representative major

GPA minimum 2.75

Responsibilities:

1. Responsible for handling commercial negotiation with customers including negotiation of price, terms and conditions, and warranty claim disputes.
2. Responsible for responding to inquiry/requests on customers’ Product Support needs, coordinating with Parts, Service, and EM division to support Customers’ needs.
3. Responsible for gathering, assessing, prioritizing and following up on leads (including from OLGA) and converting those leads to Sales.
4. Responsible for informing Sales Manager/Supervisor on changes to Customer’s Machine location and maintenance plan.
5. Responsible for raising forecast for committed demand stocking based on Customer’s needs.
6. Responsible for resolving AR disputes (e.g., due to documentation issues) for transactions at the Branch.
7. Responsible for inspecting equipment, creating visit reports, and updating customer MEP database.
8. Responsible for developing customer visit plans, visiting customers face-to-face at branch, and building relationships with decision-makers to understand their needs and business goals.
9. Accountable for ensuring committed demand forecast is accurate and changes on forecast communicated.
10. Accountable for ensuring accuracy of sales documents (e.g., PO) and following up with customers to resolve discrepancies.
11. Accountable for ensuring standardized treatments and offerings across accounts.
12. Accountable for managing Customer transaction journey from lead-to-cash (e.g., receiving PO, giving customers updates on order status).
13. Accountable for ensuring achievement of PS Sales target and managing relationships with the assigned accounts.