Sales Representative PS

Job Requirements

Minimum D3 in All Major/ Engineering/ Sales Representative major

GPA minimum 2.75

Minimum 1 year experience in:

1. Fresh graduates (External Candidates)
2. Heavy Equipment/ Mechanic (Internal Candidates)
3. Salesman (External Candidates)
4. Service/ Equipment Management Analyst (Internal Candidates)
5. Technician (Internal Candidates)
6. Warehouseman (Internal Candidates)

Responsibilities

• Responsible for handling commercial negotiation with customers including negotiation of price, terms and conditions, and warranty claim disputes.
• Responsible for responding to inquiries/requests on customers’ Product Support needs, coordinating with Parts, Service, and EM division to support Customers’ needs.
• Responsible for gathering, assessing, prioritizing, and following up on leads (including from OLGA) and converting those leads to sales.
• Responsible for informing Sales Manager/Supervisor on changes to Customer’s Machine location and maintenance plan.
• Responsible for raising forecasts for committed demand stocking based on Customer’s needs.
• Responsible for resolving AR disputes (e.g., due to documentation issues) for transactions at the Branch.
• Responsible for inspecting equipment, creating visit reports, and updating the customer MEP database.
• Responsible for developing customer visit plans, visiting customers face-to-face at the branch, and building relationships with decision-makers to understand their needs and business goals.
• Accountable for ensuring committed demand forecast is accurate and changes on forecast communicated.
• Accountable for ensuring accuracy of sales documents (e.g., PO) and following up with customers to resolve discrepancies.
• Accountable for ensuring standardized treatments and offerings across accounts.
• Accountable for managing the Customer transaction journey from lead-to-cash (e.g., receiving PO, giving customers updates on order status).
• Accountable for ensuring achievement of PS Sales target and managing relationships with the assigned accounts.