Sales Manager (IKEA Surabaya)

• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfill the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?"
• Deliver and lead the commercial action plan; taking input from the team and the matrix manager to ensure the department supports the achievement of the goals for the country, maximizes sales and generates sustained long-term profitability.
• Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels. Analyze the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
• Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution. Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
• Secure successful implementation of country priorities and the sharing and implementing of good solutions.

We want you to be a person who:

• Has 5 – 7 years of experience as a manager in area sales or line manager sales.
• Understands profit and loss and how to affect its result through departmental actions. Is business-minded and result-driven with a customer focus.
• Has experience handling reduced discontinued products.
• Has experience of taking commercial decisions based on local market information. Is skilled in leading and developing people with good results. Has excellent verbal and written communication skills, both in the local language and English.
• Is skilled in creating high commercial performance, with analytical and numerical skills. Including setting and implementing action plans, budgets, and following up goals.
• Can work in a mixture of days and is placed in Surabaya, Jawa Timur.

IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) in 2014. Our co-workers have grown to 194,000 worldwide. Our culture is based on the spirit of togetherness, enthusiasm, and fun. We’re always looking for people who share our positive attitude and values.