SALES

Minimum Qualifications:

Minimum D3 in All Major/ Engineering/ Sales Representative major

Minimum 1 year experience in:

• Fresh graduates (External Candidates)
• Heavy Equipment/ Mechanic (Internal Candidates)
• Salesman (External Candidates)
• Service/ Equipment Management Analyst (Internal Candidates)
• Technician (Internal Candidates)
• Warehouseman (Internal Candidates)

Responsibilities:

• Responsible for handling commercial negotiation with customers including negotiation of price, terms and conditions, and warranty claim disputes.
• Responsible for responding to inquiries/requests on customers’ Product Support needs, coordinating with Parts, Service, and EM division to support Customers’ needs.
• Responsible for gathering, assessing, prioritizing and following up on leads (including from OLGA) and convert those leads to Sales.
• Responsible for informing Sales Manager/Supervisor on changes to Customer’s Machine location and maintenance plan.
• Responsible for raising forecasts for committed demand stocking based on Customer’s needs.
• Responsible for resolving AR disputes (e.g., due to documentation issues) for transactions at the Branch.
• Responsible for inspecting equipment, creating visit reports and updating customer MEP database.
• Responsible for developing customer visit plans, visiting customers face-to-face at branch and building relationships with decision makers to understand their needs and business goals.
• Accountable for ensuring committed demand forecast is accurate and changes on forecast communicated.
• Accountable for ensuring accuracy of sales documents (e.g., PO) and follow up with customers to resolve discrepancies.
• Accountable for ensuring standardized treatments and offerings across accounts.
• Accountable for managing Customer transaction journey from lead-to-cash (e.g., receiving PO, giving customers updates on order status).
• Accountable for ensuring achievement of PS Sales target and managing relationship with the assigned accounts.

About PT Trakindo Utama:

Machinery & Automation - More than 10,000 employees

PT Trakindo Utama is the world-class heavy equipment solution provider of Caterpillar in Indonesia. The Company was founded in 1970 by AHK Hamami and has been an authorized distributor for Caterpillar since 1971. Supported by world-class facilities and an extensive network of over 60 branch offices throughout Indonesia, Trakindo delivers quality services to all customers from Sabang to Merauke and supports their business success. Trakindo’s heavy equipment is destined for mining, construction, forestry and agriculture, marine, oil and gas, and power generation industries.