We are seeking a dedicated Retail Customer Service Representative to join our team. You will be responsible for providing exceptional customer service, assisting shoppers, and ensuring a positive brand experience.
Key Responsibilities:
Greet and assist customers in-store, providing product knowledge and recommendations.
Handle customer inquiries, complaints, and returns in a professional manner.
Process transactions accurately and efficiently at the point of sale.
Maintain store cleanliness and ensure product displays are well-stocked and organized.
Collaborate with team members to achieve sales goals and enhance customer experience.
Requirements:
Prior experience in retail or customer service preferred.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Flexibility to work weekends, evenings, and holidays as needed.