Retail Customer service

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Arcteryx Indonesia
Daerah Khusus Ibukota Jakarta
IDR 100,000,000 - 200,000,000
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Job description

We are seeking a dedicated Retail Customer Service Representative to join our team. You will be responsible for providing exceptional customer service, assisting shoppers, and ensuring a positive brand experience.

Key Responsibilities:

  1. Greet and assist customers in-store, providing product knowledge and recommendations.
  2. Handle customer inquiries, complaints, and returns in a professional manner.
  3. Process transactions accurately and efficiently at the point of sale.
  4. Maintain store cleanliness and ensure product displays are well-stocked and organized.
  5. Collaborate with team members to achieve sales goals and enhance customer experience.

Requirements:

  1. Prior experience in retail or customer service preferred.
  2. Strong communication and interpersonal skills.
  3. Ability to work in a fast-paced environment and handle multiple tasks.
  4. Flexibility to work weekends, evenings, and holidays as needed.
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