Reconciliation Specialist

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSMEs to realize their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation from Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital, and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 50,000 businesses using our suite of products.

For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the Year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space!

About the Team:

At Aspire, Finance plays a strategic role in driving our business forward. Our Finance team consists of a wide range of crucial functions across 5 verticals: (i) Financial Controlling with Financial reporting, Audit support, Cost Management, Compliance, Risk Management, and Tax planning, Reporting, (ii) Treasury, which is a core function for a Fintech with Cash flow and Liquidity Risk, Treasury Product, FX Risk Management, Treasury Operation, and Treasury Risk Management, (iii) Data including Business Intelligence, Data Analytics, and Data Engineering, (iv) Strategy & Planning, which covers strategic road map, long-term planning, fundraising, and FP&A, and (v) Credit Risk including risk modeling and scoring, portfolio monitoring, and credit control. Our Finance team engages in frequent strategic data analysis, research, and modeling to provide the best financial insights for critical business decisions, helping Aspire navigate the competitive landscape and capitalize on emerging opportunities. The team also plays a key part as the first user of our Aspire software, pioneering Finance transformation, and reengineering our internal processes to stay agile while maintaining internal control in a hyper-fast-growing environment.

About the Role:

• Daily Reconciliation: Perform daily reconciliation to ensure our books/ledgers are in order, and dive deep to analyze any discrepancies, possible root causes, and identify gaps which cause discrepancies.
• Learn & Apply: Apply all the below learnings in daily operational activities to troubleshoot issues and determine if they are operational or technical in nature, and to ensure the company’s products are functional and delivered seamlessly.
  • Learn about a fintech’s operating structure and how transfers are sent/received, along with different transfer methods/rails per country, and the common issues.
• Daily Operations: Operate back-end functions on our tech platform such as manual processing of transactions/requests, activating features, invoicing, applying repayments/late fees, and ledger readjustments.
• External Partner Management: Liaise with our business/service partners daily to troubleshoot and resolve issues.
• Internal Cross-Functional Collaboration: Collaborate with various internal operational departments/teams to troubleshoot on issues, derive solutions, and create new SOPs.
• Build Processes and Frameworks: Own or co-build/design existing or new processes to achieve operational efficiencies of reduced time (SLAs), reduced errors, and better client experiences.
• Ad-Hoc Projects: Work on ad-hoc projects to improve operational efficiencies of reduced time (SLAs), reduced errors, and better client experiences.

Minimum Qualifications:

• Bachelor's degree in Business, Statistics, Economics, or similar quantitative discipline.
• Minimum relevant experience of 3 years within payment services or finance-related industry.
• Excellent command of English both verbal and written - English is the main language used in the company and with clients/partners.
• Comfortable with spreadsheets/formulas.
• Comfortable with data analysis in spreadsheets.
• Able to work independently in a fast-paced, demanding environment.

Preferred Qualifications:

• Reconciliation experience within the fintech or payment services industry.
• Have been involved in projects related to reconciliation process improvements.
• Can focus on multiple tasks, and remain attentive to detail.
• Able to work in a team with dynamic and constantly changing team structures and responsibilities.
• Willing to learn and grow with the company - we’re growing fast!

What we offer:

• Uncapped flexible annual leave.
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and a sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).
• Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.

Equal Opportunity Statement:

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.