Receptionist (Daily Worker)

About the job Receptionist (Daily Worker)

Receptionist (Ubud, Daily Worker)

Outpost is a next-generation travel and hospitality brand designed to meet the needs of remote professionals and digital nomads seeking to live, work, travel, and explore the world.

Our destination neighborhoods deliver boutique coliving accommodation combined with modern coworking spaces, travel and wellness programs, cafe and bar offerings, as well as social and recreational events. Our online community connects our members to a network of fellow nomads and travelers, as well as career opportunities and lifestyle content.

Founded in Indonesia in 2016, Outpost has expanded to multiple locations in the nomad hubs of Bali and Sri Lanka, with further locations coming online in the region in late 2022.

Who we are:

We venture to the frontier because, out there, we belong. We travel not to escape, but to engage to add to our lives not replace what’s missing. We experience new destinations; not just see them. Curiosity guides our quest. We search for fellow explorers, creatives, and entrepreneurs who share our values. We seek to understand one another, embrace our differences. We’re not a community of like-minds. But a rich mix of cultural creatives, living, working, and sharing on the frontier. Contribution to something greater compels us. Our journey is more than venturing down a new path; it’s discovering a new train of thought. Come join a growing company and help us redefine how people will live, work, and find their purpose.

Who We Are Looking For:

Person who will be the face of the company brand with excellent communication skills and a warm, fun personality.

Responsibilities include:

The main role is to create a welcoming feeling when entering the space. This role is critical for first impressions. Be the first contact that people see when they enter the space or pass through for events. Interact with many different people from various walks of life and present Outpost positively while fielding questions and forwarding inquiries to appropriate parties. Carry out random acts of kindness.

Key Responsibilities:

1. Assist with back-end systems that the company is using (e.g., Nexudus, Mews / Ezee, etc).
2. Record member activities for tracking hours in respective software.
3. Tidy and stock up to ensure our space continually reflects who we are and what we value.
4. Conduct administrative assistant tasks as necessary.
5. Support event and community activities in the space and work closely with the Experience & Community team.
6. Report and conduct internal audits for daily revenue at coworking every day.
7. Keep the space tidy throughout the day including monitoring & organizing shoe racks arrangement.
8. Work together with housekeeping to ensure space is clean and drinking water supplies are sufficient.
9. Keep notes and record messages from members to obtain feedback for improvement and report it back to management.
10. Handle feedback and comments from the members to report to the Operation Manager and GM.
11. Responsible for supervising inventory and sales on the Grab & Go.

Qualifications:

1. High attention to detail and accuracy.
2. Comfortable dealing with ambiguity and working independently.
3. Excellent time management and organizational ability.
4. Passion to learn and grow.
5. Experience in hospitality is a benefit.

Job Requirements:

1. Can be from any background (hospitality and English certification is a plus).
2. Able to work and achieve KPI targets with minimum supervision.
3. 1+ year experience in related fields (experience as a hotel receptionist is a benefit).
4. Hospitality and/or fast-growing startup experience preferred.
5. Great organizational and people skills.
6. Basic computer skills.
7. Strong employee-relations skills with attention to diverse international and local culture knowledge; must be approachable and able to earn trust and credibility with employees in the organization.
8. Solution-oriented, highly resourceful, with exceptional follow-through.
9. Able to deal with and manage effectively conflictual situations.
10. Flexible, highly organized, and able to easily shift priorities.
11. Possess a natural, yet professional ease at working with and relating to the needs of employees in a fast-paced, ever-changing environment.
12. Fluent in English is a must.
13. Excellent verbal and written communication skills.
14. Applicants for this position should be Indonesian nationality and able to relocate/live in Bali.