Receptionist

Responsibilities

This position serves as the first point contact for clients, visitors, and staff providing a welcoming and professional environment. This role includes managing the front desk, answering, and directing calls also performing administrative tasks to support the office's daily operations.

1. Greet visitors warmly and ensure they are directed to the appropriate personnel or department.
2. Maintain a clean and organized reception area.
3. Answer, screen, and route incoming phone calls efficiently.
4. Handle inquiries professionally or redirect them to the correct point of contact.
5. Maintain accurate records of visitors logs and correspondence.
6. Assist with document preparation, filing, and data entry.
7. Address client and visitor needs promptly and professionally.

Requirements

Qualifications:

1. Diploma or equivalent.
2. Proven experience in a receptionist role is advantageous.
3. Proficient in Microsoft Office.
4. Strong organizational and multitasking skills.
5. Excellent verbal and written communication skills.