Quality Assurance Technologist

Multi Bintang Indonesia is seeking a dedicated and results-oriented Quality Assurance Technologist to join our Supply Chain team. As a vital member of our organization, you will play a crucial role in safeguarding product quality, ensuring compliance with regulatory standards, and supporting continuous improvement initiatives.

Responsibilities:

1. Contribute to Regulatory Compliance: Assist in ensuring adherence to food safety and quality regulations, collaborating with the BPOM and other relevant government bodies.
2. Support Product Development: Work with cross-functional teams to develop and launch new products that meet stringent quality standards.
3. Manage Supplier Quality: Conduct supplier audits, evaluate materials, and ensure compliance with Heineken's quality requirements.
4. Provide Technical Expertise: Offer technical support and guidance on quality-related matters, ensuring adherence to internal and external standards.
5. Support Continuous Improvement: Contribute to initiatives aimed at enhancing product quality, efficiency, and compliance.
6. Assist in Complaint Resolution: Support the consumer care team if needed to investigate and resolve consumer complaints related to quality of products, identifying root causes and implementing corrective actions.

Requirements:

1. Bachelor's degree in Food Technology, Chemistry, Biology, Biochemistry, or a related field.
2. Minimum 2-3 years of experience in production quality or quality systems, preferably in the food and beverage industry. Used to led projects.
3. Familiarity with local and international quality and food safety standards (e.g., ISO 9001, ISO 22000, BPOM, SNI, BSN).
4. Strong analytical and problem-solving abilities, detail-oriented, and accuracy-focused. A team player with solid interpersonal skills.
5. Proficient in English with strong communication skills.