Quality Assurance Technical Service

Posisi : QATS (Plastic Packaging Manufacture)

Company Overview :

Our client is a new company that has been incorporated in Indonesia on 11th October 2017 as a wholly owned subsidiary of XXX (Thailand) Public Company Limited. The Company is in the process of setting up a greenfield PET Film Line with the capacity of 44,000 metric tons per annum along with upstream Resin Plant and downstream Metallizing Plant. The commercial production is expected to start in mid-2019.

It will be located in an industrial estate in Serang towards the west of Jakarta and cater mainly to the domestic market in Indonesia and also the regional/other export markets.

Requirements :

1. Candidates must at least possess a bachelor’s degree from a Chemical/Chemistry background.
2. Understand QA/TS systems or procedures.
3. Have a minimum of 3 years experience in a technical services function in the converting industry or in the same role.
4. Can communicate in the English language.
5. Can work individually or as part of a team.
6. Willing to work at Cikande - Serang.
7. Can join immediately.

Roles & Responsibilities:

1. Carry out day-to-day activities of the QATS department.
2. Ensure that activities related to IMS systems, 5S, and TPM are completed as per requirements.
3. Ensure that internal non-conformances found during audits are closed with a proper action plan and not repeated in the future with proper follow-up.
4. Measurement and testing.
5. Plan periodic customer visits to assess customer expectations and feedback, building customer relations.
6. Handle customer (external) and internal communication regarding complaints received.
7. Prepare CAPA (Corrective Action Preventive Action).
8. Implement ISO certifications.
9. Design and align the Business Process to deliver value to customers.
10. Respond to customer queries up to customer satisfaction for their end application related requirements.
11. Other responsibilities as needed.