Product Manager - Insurance

About the Role

If you’re looking to be a part of a dynamic, highly analytical team and an opportunity to dive deep into projects surrounding product development, look no further. As our Product Manager for Insurance, you’ll take the wheel in building Insurance products for users across the GoTo ecosystem. Along with overseeing product development processes that are used by the team, you will be in charge of delivering scoped features with guidance from Senior Product Managers. Working closely with the engineering and design team, you’ll shape the nature of our insurance products to ensure our customers can meet their short-term and long-term financial needs responsibly.

What You Will Do

• Own personal OKRs and understand and contribute to stream-level strategy & OKRs
• Identify cross-product and cross-functional strategic opportunities to enhance the platform experience for our customers
• Demonstrate an understanding of the value of product outcomes vs. outputs
• Write user stories for individual feature improvements that are well-defined and tested
• Deliver simple and non-critical individual features with the guidance of a more senior Product Manager
• Oversee the product development processes that are used by the team
• Address quality issues when prompted, and follow best practices to maintain quality with support
• Use basic analytics to understand products and customers

What You Will Need

• A Bachelor of Arts/Bachelor of Science degree or equivalent practical experience
• At least 4 years of product management experience
• Ability to work effectively on a 1 on 1 basis with engineering, design, and research team members following current best practices
• Ability to work directly with a small group of stakeholders for their feature(s) with support from a manager/mentor
• An analytical and data-driven mindset; a love for digging into data to understand what’s happening and to define & measure success on every project
• Deep empathy and interest in keeping your customers' point of view in the forefront, constantly bringing questions back to what will serve them best
• Fluent in English with strong interpersonal communication skills to effectively collaborate with our international teams

About the Team

Insurance is part of GoTo Financial’s financial services unit. Our team works to provide responsible and sustainable financial services to Gojek users. We operate with the fundamental belief that financial inclusion can unlock the doors to a better quality of life, both in the present as well as in the long term.

Our team’s mission is to protect the GoTo users. GoPayLater, our flagship product, currently helps millions of users afford their everyday needs while budgeting for the future - through good times and tough times. We’re planning on growing aggressively in 2021 and beyond by tapping into and expanding our services into new platforms and partners.

Though we’re spread across Indonesia and India, we all enjoy collaborative iterative development with fast feedback cycles and prefer making pragmatic technical decisions despite working under a myriad of business and regulatory constraints. We work in a highly supportive environment where we never hesitate to help each other out, unblock any barriers, and have fun along the way. We love to take advantage of the fact that our members come from such a wide variety of cultures and backgrounds and take time to learn about one another on our informal Lark hangouts.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress” by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms. It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.