Product Engineer ROL

The candidate application data is kept on the career site servers and sent en-mass back to the Workday tenant when the user clicks submit on the last step. Once the user hits submit, we make POST requests with that data to multiple REST end-points sending the job application back to the Workday tenant). The system will clear out / time out after 60 minutes of inactivity (for records that were not submitted back to Workday)

Product Engineer is focusing on technical sales support for pulp and paper mills from Cikarang location, Indonesia. He/she is working together with Mill Sales Managers, Product Sales Manager and Roll Workshop team to identify and clarify customer needs, making technical specifications, quotations, support sales team for toward successful contracts with customers and ensure the smooth project and delivery process. He/she is communicating with business unit, technology unit specialists to keep updated with products, service production process and application policy as well as implementing product strategies in responsible market areas. He/she is to be aware of market situation and playing important roles to support/drive Roll business to achieve multi-dimensional targets.

Areas of responsibility

• Make technical specifications and quotations to customers.
• Participate in project delivery process and customer claim handling
• Visit customers with sales team to support sales for roll - FWS products, including participation in commercial discussions, seminars and marketing actions.
• Keep updated with product information, production process, and application policy.
• Support sales for targets setting, budgets, product strategies, implementation plans.
• Review of results against target, analyze profitability and propose actions as well as implementation and follow up.
• Support cross-function/bundling sales, agreement business.
• Follow corporate and location policy.
• Perform other tasks assigned by supervisor.
• Technical-information support for application usage, products specification, troubleshooting, claim handling- inspection, follow up cost, pre-investigation/validation of information prepare project bundling proposal for sales-provide performance warranty proposal, fiber workshop service contract proposal (workshop service products agreement)- agreement with customer
• Project handling: follow up with workshop and customers for related maintenance issue, delivery plan
• Service onsite
• Present new products, technical to customers
• Expert in service item (which product to use)
• Perform according to Quality, Safety, Environmental and other company’s’ management system, policies, practices and instructions.

Basic requirements of the position

• Bachelor’s degree in mechanical engineering, industrial engineering, chemical engineering or related fields.
• Minimum 5 years of experiences in sales, engineering, production or machine services in relation to pulp & paper Roll business or similar.
• Good knowledge in engineering and analytical skills, commercial awareness and service minded, computer literacy and good presentation/communication skills.
• Fluent in local mother language
• Good command of English in writing, reading, listening and speaking.
• Willing to learn and expose to new challenges with good cooperation, positive attitude and good interpersonal skills.
• Result oriented mindset and able to travel both domestic and overseas.

We aim to become the global champion in serving our customers. Our more than 19,000 professionals work close to our customers and are committed to improving our customers’ performance – every day.

The company has over 220 years of industrial history and a strong track record in continuous improvement and renewal. Valmet’s net sales in 2023 were approximately EUR 5.5 billion. Valmet’s shares are listed on the Nasdaq Helsinki and the head office is in Espoo, Finland.

To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.