Product Designer - Growth

We’re Achilles Systems. Be ready to Innovate.

Achilles Systems is a pioneering Business-to-Government (B2G) and Financial Software-as-a-Solution (SaaS) holding company. We build technology solutions and applications to promote the growth of Southeast Asia’s economy. Since 2015 OnlinePajak, an Achilles Systems company, has created a new technology category by revolutionizing the way companies and individuals process taxes, invoices and payrolls in Indonesia.

With more than 10% of the Indonesian economy using the OnlinePajak platform, the company benefits from a highly valuable partner ecosystem extending across multiple industries and sectors.

Backed by Sequoia Capital, Tencent, Warburg Pincus, VISA, Altos Ventures, Alpha JWC Ventures, Endeavor Catalyst and Global Innovation fund, OnlinePajak is headquartered in Indonesia with presence in Sydney and Singapore.

Explore your chance to work with innovative teams across multiple functions and backgrounds!

Our Culture

At OnlinePajak, our most valuable resource is our people. We foster a culture of learning and development as a sustainability goal for the organization. We are a diverse, ambitious team excited about what we do.

Our team comprises various cultural backgrounds and nationalities who are very passionate and driven to deliver high-quality products, services, and processes. If you are intelligent, creative, and passionate and would love to be part of our fun and supportive team, join us!

Role Purpose

The Product Designer will be responsible for crafting digital experiences with a user-centered design approach. Managing each stage of digital product design, including research, wireframing, prototyping, testing, and analysis.

Responsibilities

1. Collaborate with Product Managers and Engineers in developing new features
2. Conduct UX Research and translate it into user insights
3. Gather insights about the users from the Customer Success Team
4. Create an elegant User Experience through well-defined Personas, User Stories, Flow Diagrams, Sitemaps, and Wireframes
5. Design with a component-based approach and pixel-perfect User Interfaces
6. Prototype new features, test, and optimize
7. Propose improvements for current features based on insights
8. Plan and estimate both simple and complex projects
9. Contribute to and evangelize the OP Design System
10. Comfortable taking on tasks outside of your comfort zone

Qualifications

1. 5+ years of experience with end-to-end product design, preferably with experience designing solutions for SaaS applications
2. Experience in creating lo-fi and hi-fi prototypes in Figma or Sketch
3. Have cross-platform design experience (Web, Android, and iOS)
4. Understanding the business context and user needs is at the top of your list - before getting into prototyping
5. Good knowledge of usability testing - from preparing the prototypes, creating test plans, crafting on-point questions, defining KPIs, recruiting the participants, conducting testing, analyzing, and identifying problems to solve
6. Good understanding of modern front-end technologies
7. Good communication, interpersonal skills, and can-do attitude
8. An excellent eye for design and attention to detail
9. A natural self-starter and problem solver

What OnlinePajak Can Offer

1. Opportunity to make an impact on the country and revolutionize the way companies and individuals process taxes, invoices, and payrolls in Indonesia
2. Opportunity to work in a lean organization with an international set of team
3. Competitive compensation based on performance and benefits to support your well-being
4. Facility to get strong personal and professional development