Product Designer

About The Role

We are seeking a Product Designer to drive product innovation by creating elegant and impactful user experiences for our Ads & Promo platform team. You'll tackle complex design challenges, working on projects that have a direct impact on our customers and our business. You'll lead the design of key initiatives, collaborate with cross-functional teams and senior leadership directly, and help define the future of Gojek's product offerings. If you are someone who loves solving complex problems and lives and breathes user experience, we look forward to hearing from you.

What You Will Do

• Lead the design process from ideation to execution for initiatives within the business unit.
• Collaborate with product managers, engineers, and other stakeholders to create user-centered designs.
• Design the flow and develop wireframes, incorporating business requirements, market analysis, quantitative and qualitative research findings, technical limitations, customer feedback, and usability criteria.
• Pitch and present ideas and initiatives directly to senior leadership.
• Partner with user researchers and influence insight studies related to the discovery and understanding of unresolved interface problems and needs.

What You Will Need

• Minimum 4 years of Product Design experience.
• A strong portfolio showcasing your expertise in user-centered design, including case studies of successful projects. Background in business-facing products would be preferred.
• Proficiency in design tools such as Sketch, Figma, and prototyping tools like Protopie.
• Experience conducting user research and usability testing is highly valued.
• Assertive and timely in delivering multiple tasks and managing stakeholders.
• Sharp and structured in defining problems and articulating decisions/design visions.
• Good storytelling skills is a plus.

About The Team

Since our humble beginnings in 2015 as a small team of 15 designers, we’ve expanded in tandem with Gojek’s growth, bringing over 24 different products to life. Along the way, we’ve tackled numerous challenges, from refining our design processes to fostering a design-centric philosophy company-wide. Our journey has been one of continuous evolution, improving the quality of our outcomes, expanding our influence within the organization, and relentlessly advocating for our customers.

Today, our Gojek Design Team is made up of around a hundred designers spread across two countries and six teams. Our members come from a wide range of backgrounds and are experts in Graphic Design, Product Design, UX Writing, Illustration, Research, and Motion Design. Together we envision, create, and support products and services that meaningfully improve the lives of our customers. Head on and apply to be part of this journey with us!