PIC E-Commerce (Shopee / Tokopedia)

We are looking for a PIC E-Commerce (for Tokopedia and Shopee channel) to join our growing team! As a PIC E-Commerce, you will be responsible for managing and growing the online sales channel, especially Tokopedia and Shopee. This position involves overseeing various aspects of e-commerce operations to ensure a seamless shopping experience for customers.

Job Role

• E-Commerce Strategy: Assist in the development and execution of Tokopedia and Shopee strategies that align with the brand's goals and objectives.
• E-Commerce Management: Oversee the day-to-day operations of Tokopedia and Shopee, ensuring it is user-friendly, functional, and up to date.
• Team Leadership: Lead and motivate a team of e-commerce professionals, providing guidance and setting clear goals.
• Product Listings: Manage product listings, including descriptions, images, and pricing, to maintain accuracy and consistency.
• Digital Marketing: Collaborate with the marketing team to plan and implement digital marketing strategies, including SEO, SEM, email marketing, and advertising.
• Sales Performance: Monitor and analyze online sales performance, identifying areas for improvement and implementing strategies to increase sales and revenue.
• Inventory Management: Collaborate with the inventory teams to ensure product availability, track stock levels, and implement inventory control measures.
• Analytics and Reporting: Analyze e-commerce data to track website performance, customer behavior, and sales trends. Generate reports and make data-driven decisions.
• Content Management: Oversee the creation and management of content, including product images, descriptions, and videos, to engage customers effectively.

Requirements:

• Bachelor's degree in Business, Marketing, E-Commerce, or a related field. Relevant certifications or coursework in e-commerce can be beneficial.
• Min. 2 years of experience in leading e-commerce Shopee or Tokopedia team. Someone with a strong understanding of the fashion retail industry is preferred.
• Proficiency in e-commerce software and platforms (e.g. Tokopedia, Shopee), as well as digital marketing tools.
• Strong analytical and data interpretation skills to make data-driven decisions.
• Leadership and team management skills to lead and motivate the e-commerce team effectively.
• Target-oriented.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Strong project management skills to plan and execute e-commerce strategies and initiatives.
• Adaptability to evolving e-commerce technologies and trends.
• Knowledge of fashion industry trends and consumer behavior related to online shopping.

What we offer:

At Torch, we value agility, resiliency, collaboration, and the ability to build and lead high-performance teams. We need someone who’s not just skilled, but also communicative, collaborative, data-driven, and has a passion for what you are doing. We also prioritize career advancement, work-life harmony, and offer wellness initiatives to support the overall well-being of #temansekantorch.

About us:

Torch.id is a prominent Indonesian brand that has been providing bags, luggage, traveling apparel, and gear since 2015. We leverage data-driven research and design to deliver innovative solutions to our customers. With a strong presence in Indonesian e-commerce and expanding into O2O (Online to Offline) stores across major cities, Torch.id is on an exciting journey to become a local brand with a global reach. As we scale up, we’re looking for individuals who share our passion for innovation and success.

Apply now for this exciting opportunity to join our growing team!