Performance Management Specialist

Conducts performance reviews with Operations management to share best practices, improve staff performance, determine resource needs, and achieve operating plan goals.

Drives weekly business unit reviews to identify corrective actions for improving operations performance.

Leads cross-department, complex projects supporting key focus areas and following established company process improvement methodologies and standards, ensuring implementation of workshop results.

Manages and monitors projects at a program level, ensuring schedules, scope, and costs are delivered on time and within budget.

Has advanced knowledge of program and project management principles, practices, and tools.

Coaches and mentors process improvement staff and conducts process improvement training.

Conducts training and mentors individuals towards becoming Improvement change agents.

Works effectively and collaboratively with project teams, sponsors, department, and process improvement staff to support successful completion of projects.

Identifies and communicates any unresolved problems or possible timeline issues along with recommended actions for correction.

Advocates continuous improvement of products and processes by soliciting new process improvement opportunities.

Qualifications

1. Planning and supply chain management
2. Business planning and financial/underwriting acumen
3. Data analysis and reporting
4. Field of business intelligence
5. Lean production systems
6. Operational Excellence practices
7. Operations
8. Related industry best practices
9. Supply chain management and quality processes
10. 5 why’s/fishbone analysis/other investigation tools